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Resolved

app.gsmcloud.com, Device connection, and 1 other service are down

Aug 31, 2026 at 10:28am UTC
Affected services
app.gsmcloud.com
Device connection
API

Resolved
Aug 31, 2026 at 1:58pm UTC

During routine patching, a misconfiguration caused our ingest engine to stop processing device updates for 8 minutes.

Updated
Aug 31, 2026 at 1:56pm UTC

Device connection recovered.

Updated
Aug 31, 2026 at 1:50pm UTC

Device connection went down.

Updated
Aug 31, 2026 at 10:36am UTC

API recovered.

Updated
Aug 31, 2026 at 10:35am UTC

app.gsmcloud.com recovered.

Updated
Aug 31, 2026 at 10:32am UTC

API went down.

Created
Aug 31, 2026 at 10:28am UTC

app.gsmcloud.com went down.